What to Expect
Frequently Asked Questions
This project is part of a planned infrastructure upgrade to improve the reliability and safety of utility service in your community. Upgrades like this allow us to meet growing demand, replace aging infrastructure, and reduce the likelihood of outages or service disruptions in the future.
Construction timelines can vary based on site conditions, weather, and project complexity. Our goal is for work to be performed as safely and efficiently as possible.
Not all construction requires a service interruption. When one is necessary, we make every effort to notify affected residents in advance via door hanger, mail, in person, or phone.
The safety of our crew members, customers, and the general public is our top priority. All active work zones are marked with proper signage and barriers. We ask that residents and pedestrians stay clear of equipment and marked boundaries. If you have a concern about safety at a specific location, please contact us immediately.
We take property concerns seriously. If you notice damage, limited access to your driveway or property, or an issue you believe is related to our work, please document it with photos and reach out using the contact form.